Privacy Policy

Last updated: June 30, 2026

1. Introduction

At Penta LQD (hereinafter, "INAAM", "we", or "the Company"), we respect and protect the privacy of our users, customers, suppliers, partners, and visitors. This Privacy Policy describes how we collect, use, store, share, and protect the personal information obtained through our website.

By using our website, you accept the practices described in this Policy.

2. Data Controller

INAAM.

  • Email: info@inaam.com
  • Phone: +57 314 7734678
  • Website: www.inaambotanicals.com

INAAM acts as the Controller of the personal data collected through this website.

3. Information We Collect

We may collect the following types of information. Information provided directly by the user:

  • First and last name.
  • Email address.
  • Phone number.
  • City and country of residence.
  • Information provided through contact forms.
  • Information submitted for inquiries, commercial requests, or job applications.

Automatically collected information: when you visit our website, we may collect technical information such as IP address, browser and device type, operating system, pages visited, date and time of access, browsing time, and cookies and similar technologies.

4. Purposes of Processing

Personal data may be used to:

  • Address inquiries, requests, or comments.
  • Respond to commercial or customer service requests.
  • Manage personnel selection processes.
  • Send information about products, news, promotions, or events related to INAAM, when prior authorization exists.
  • Carry out statistical analysis and improve the user experience.
  • Comply with legal and regulatory obligations.
  • Manage commercial relationships with customers, suppliers, and strategic partners.
  • Ensure the security and proper functioning of the website.

5. Legal Basis for Processing

The processing of personal data is based on:

  • The authorization granted by the data subject.
  • The performance of contractual or pre-contractual relationships.
  • Compliance with legal obligations.
  • INAAM's legitimate interest in improving its services and protecting its operations.

6. Rights of Data Subjects

In accordance with Colombian legislation, the data subjects have the right to:

  • Access, update, and rectify their personal data.
  • Request proof of the authorization granted.
  • Be informed about the use given to their data.
  • Submit inquiries and complaints related to the processing of their data.
  • Request the deletion of their data when applicable.
  • Revoke the authorization granted.
  • Access their personal data free of charge.

7. Procedure for Inquiries and Complaints

Data subjects may exercise their rights by submitting a request to the email address info@inaambotanicals.com. The request must include:

  • Full name.
  • Identification document.
  • Description of the request.
  • Contact information for a response.

INAAM will address inquiries and complaints within the timeframes established by current Colombian regulations.

8. Transfer and Transmission of Data

INAAM may share personal information with:

  • Technology and service providers that support the operation of the website.
  • Administrative or judicial authorities when there is a legal obligation.
  • Affiliated companies or commercial partners, when necessary for the provision of services and with due protection of the information.

In all cases, reasonable measures will be taken to ensure the security and confidentiality of the data.

9. Information Security

INAAM implements reasonable technical, administrative, and organizational measures to protect personal information against loss, unauthorized access, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can guarantee absolute security.

10. Use of Cookies

Our website may use cookies and similar technologies to:

  • Improve the browsing experience.
  • Analyze website traffic.
  • Remember user preferences.
  • Measure the performance of campaigns and content.

Users can configure their browser to reject or delete cookies; however, some website features may be affected.

11. Minors

Our website is not directed at minors. We do not deliberately collect personal information from minors without the corresponding authorization of their parents or legal representatives.

12. Data Retention

Personal data will be retained for the time necessary to fulfill the purposes described in this Policy, the applicable legal obligations, and the periods required to defend the legitimate interests of INAAM.

13. Changes to the Policy

INAAM may modify this Privacy Policy at any time. Any change will be published on this page with the corresponding update date.

We recommend reviewing this Policy periodically to stay informed about how we protect your information.

14. Contact

For any inquiries related to this Privacy Policy or the processing of personal data, you can contact us at:

  • Email: info@inaam.com
  • Phone: +57 314 7734678
  • Website: www.inaambotanicals.com